Returns & Refunds Policy

Last updated: June 2026

Your satisfaction is our priority. We stand behind every product we sell.

30-Day Satisfaction Guarantee

If you're not completely satisfied with your purchase, contact us within 30 days of delivery and we will make it right — whether that's a replacement, store credit, or a full refund.

How to Request a Return or Refund

•        Email us at info@verdarashop.com with your order number and reason for return

•        We will respond within 24 to 48 business hours with return instructions

•        Refunds are processed within 5 to 7 business days of receiving the returned item

Non-Returnable Items

•        Used or opened testing kits (for hygiene and safety reasons)

•        Digital products and downloadable guides

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at info@verdarashop.com with a photo. We will send a replacement at no charge.